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![completing a satisfaction survey on a laptop](https://www.guhg.co.uk/img-srv/abO7CYoWdwS4RZsWasibgRAVJZtjkVEAj4_Q64v0ecI/resizing_type:auto/width:768/height:0/gravity:sm/enlarge:1/ext:webp/strip_metadata:1/quality:90/bG9jYWw6Ly8vZ3VoZy93d3cuZ3VoZy5jby51ay93cC1jb250ZW50L3VwbG9hZHMvMjAyNC8wNS9pc3RvY2stMTQyMjc2NjYwMy5qcGc.webp)
Customer news
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Our 2024 TSM scores
We’ve just published our latest Tenant Satisfaction Measures (TSM) scores.. TSMs help drive up standards and improve the quality of…
![Grand Union's Dave Lakin shaking hands with Persimmon's David Ablett at the Furlongs in Towcester](https://www.guhg.co.uk/img-srv/u4HdfYq8wnq3DifTiaRQ-Octrkb2Cd4wqFQj0Cv_ECQ/resizing_type:auto/width:768/height:0/gravity:sm/enlarge:1/ext:webp/strip_metadata:1/quality:90/bG9jYWw6Ly8vZ3VoZy93d3cuZ3VoZy5jby51ay93cC1jb250ZW50L3VwbG9hZHMvMjAyNC8wNi9wcm9jZXNzZWQtODg5NzIxZmQtMmIzZC00Nzg5LWIwYTItN2Y5MGNiN2FjYzlmLmpwZWc.webp)
Development
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New homes transferred in Towcester
A range of high-quality affordable homes will help local people in housing need thanks to a project involving Grand Union…
![A Grand Union colleague working at a customer's home](https://www.guhg.co.uk/img-srv/rl1hDPA0ZBFBatFXwyjslrWiz2GsX2xKvX_xyc7nIU8/resizing_type:auto/width:768/height:0/gravity:sm/enlarge:1/ext:webp/strip_metadata:1/quality:90/bG9jYWw6Ly8vZ3VoZy93d3cuZ3VoZy5jby51ay93cC1jb250ZW50L3VwbG9hZHMvMjAyNC8wNC9hc215LTA2MjAyMmd1aGcwMjc1LmpwZw.webp)
Customer news
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New appointment times
We now offer repairs appointments between 8.30am and 6pm.. The available slots are:. 8:30am to 6pm (all day)