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Complaint Handling Code
On 1 April 2024 the Housing Ombudsman Service Complaint Handling Code became statutory. This means landlords are obliged by law…

World Environment Day
Today is World Environment Day and we’re talking about land restoration and rewilding. Did you know that since 1930 we’ve…

Going to vote?
The General Election is just a month away and we’d encourage all of you to use your vote

Good to be home – our three-year plan to continuing our journey together
We’re delighted to launch our new corporate plan Good to be home 2024-27 which is focused on our core purpose…

New appointment times
We now offer repairs appointments between 8.30am and 6pm.. The available slots are:. 8:30am to 6pm (all day)

Voice round up – May 2024
News – 31 May 2024. We’ve had another great month of engagement on Voice our customer feedback platform

Benefits are changing and this could affect you
If you’re under pension age and claim any of the benefits listed below you are likely to receive a letter…

Voice round up – April 24
We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

Did you know, this year is slightly different?
There are 52 weeks in a normal year but every five to six years there are 53 Mondays in a…

Have your say – how are we doing?
We want to hear your views on how we’re performing.. That’s why we’re running an anonymous survey for the next…